Privacy Policy
Last updated: August 31, 2024
1. Introduction
Welcome to Cihak 1 Visuals (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@cihak1visuals.com.
When you visit our website www.cihak1visuals.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain what information we collect, how we use it, and what rights you have in relation to it.
2. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you make an inquiry, request a quote, or purchase products through our website. The personal information we collect includes:
Contact Information: Name, email address, phone number, and postal address.
Transaction Information: Details of products or services you have purchased or shown interest in.
Payment Information: If you make purchases, we collect data necessary to process your payment, such as your credit card number and security code. Payment data is stored by our payment processor, Stripe, and you can access their privacy notice here: Stripe Privacy Policy.
3. How Do We Use Your Information?
We use your personal information for the following purposes:
To respond to inquiries and provide quotes.
To process and fulfill orders for our photography and videography products and services.
To communicate with you, including sending order confirmations, updates, and customer service messages.
For marketing purposes, including sending you promotional offers and information about new services, if you have opted in to receive such communications.
To improve our website and services, using analytics and feedback.
4. How Do We Obtain Consent?
By providing us with your personal information to make an inquiry, request a quote, or complete a transaction, you consent to our collection and use of your information for that specific purpose only. If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your consent or provide you with an opportunity to opt-out.
5. Sharing Your Information with Third Parties
We may share your information with the following categories of third parties:
Service Providers: Including website hosting providers, payment processors, and email marketing services that assist us in providing our services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. How Do We Protect Your Information?
We have implemented security measures designed to protect your personal information, including encryption and secure servers. However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you have rights regarding your personal information, including:
Right to Access: You can request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Object or Restrict Processing: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at info@cihak1visuals.com.
8. Retention of Your Information
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this policy, we will notify you by posting the revised policy on our website with an updated “Last updated” date.
10. Contact Us
If you have questions or comments about this policy, you may contact us by email at info@cihak1visuals.com or through our contact form on the website.